Frequently Asked Questions
What are your shipping options and delivery timelines?▼
We offer standard and expedited shipping worldwide. Standard orders typically arrive within 3-7 business days, while express delivery ensures your fashion pieces reach you in 2 days.
How do I return an item if it doesn't fit?▼
Lila offers a 30-day return policy. Simply use our online portal to generate a prepaid label and return your unworn items in their original packaging for a full refund.
Which payment methods do you accept at checkout?▼
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer flexible buy-now-pay-later options through Klarna and Afterpay at the final checkout stage.
How do you ensure the quality of your garments?▼
Every Lila piece undergoes rigorous quality checks. We source premium fabrics and partner with ethical manufacturers to ensure your clothing maintains its shape, color, and comfort over time.
What Our Customers Say
“The linen dress fits perfectly and the stitching quality is far superior to typical fast fashion brands.”
“Lila's customer service helped me find the right size quickly. My jacket arrived in beautiful, sustainable packaging.”
“I love the timeless silhouette of my new coat. It feels luxurious and has become my daily staple.”
