Returns & Exchanges

At Lila, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Simply follow our easy process to receive a full refund or exchange for a different size or style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the packing slip inside to ensure faster processing at our warehouse.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.